What devices are Unnomedia books compatible with?
Unnomedia will work on any modern mobile or desktop devices! Books should work perfectly on both Apple and Android smartphones and tablets or on your laptop or desktop. You can also use most e-readers with built in web browsers like the Kindle.
Which web browsers are compatible?
Unnomedia works on all major web browsers and standard mobile devices and computers. Specifically, we support up-to-date versions of:
- Google Chrome
- Firefox
- Safari
- Opera
- Internet Explorer (IE) 8 or greater
- Windows
- Mac OS
- iOS
- Android
- Windows Phone
- Linux
My book isn’t working. Can I fix it?
For technical issues, please contact our support staff with details of the book you’re trying to read and the device you are trying to use to read it. Our technical staff will do their best to solve your problem and a support representative will get back to you as soon as possible, generally within 24 hours.
How can I resolve other technical questions?
Please use our support contact form to let us know the issues you are experiencing. We’ll respond as soon as we can, usually within 24 hours.
I can’t access my book
You need Adobe Digital Editions to read books from our library. Click to download.
How do I fix a technical issue?
Kindly fill in our support contact form with the details of your issue, and one of our Customer Service Representatives will be in touch within 24-48 hours.
I have cancelled my membership. How do I know if the cancellation was successful?
Upon cancellation of your membership, you will receive a confirmation email to let you know it was a success. This email will be delivered to the email address that was used to set up the account. If this email does not appear after cancellation, please follow up a support representative to prevent further billing.
I’d like to get a hold of a live representative. How do I do this?
To talk with a live representative, you can email a customer service representative at support@unnomedia.com. You also can correspond with us over the phone by giving us a call at 1-888-220-2632, which is toll-free.
I cancelled my membership, why am I being charged?
Once your membership has been cancelled, and a confirmation email has been received, you should not be charged any further. If you suspect an error, please contact a live representative immediately so we can resolve the issue.
When am I eligible to cancel my subscription?
You can cancel your subscription whenever you choose to. To do this, use our online cancelation form click here, or call a live representative at 1-888-220-2632.
How can I cancel my account?
Your account can be cancelled at any time by using our online cancellation form here, or by contacting our representatives toll-free at 1-888-220-2632.
Can I get a refund?
You may be eligible for a refund:
- If you experienced technical problems, been a subject of fraudulent activity, or an accidental billing error has occurred on your account.
- If the website does not deliver the experience you expected, you may be eligible for a refund.
